Direct Package Coordinator

*JOB DESCRIPTION SUMMARY* This position’s primary focus is to take inbound and make outbound calls to book prospects to attend a Sales presentation for all Spinnaker sites.
Sites include Branson and Williamsburg.
*DUTIES AND RESPONSIBILITIES* * Calling prospects to sell a vacation package.
* Calling consists of leads being sent through the Spinnaker Facebook website.
* Taking inbound calls to answer any questions a prospect has with the intent to sell them a vacation package.
* Answering prospect inquires generated through the Spinnaker Direct Sales website with the intent to sell a vacation package.
* Associate will be responsible for getting all prospect information, including credit card information to secure package.
* Associate will be responsible for achieving Daily, Weekly and Monthly goals.
* Daily communication with the Web Marketing team.
* Daily communication with Manager for tracking of bookings at the end of each shift.
* Associate is responsible for all reporting and data entry of bookings as well as Authorized.
net and Dollars on the Net process.
* Associate responsible for insuring customers receive accurate information on package, including confirmation letters/emails.
* Associate is responsible for communicating to marketing administration on all bookings, accommodation requests and cancelation processes.
* Associate is responsible for qualifying all online package sales and building qualified packages in SPI.
* Performs other related duties & special projects as requested.
*KNOWLEDGE, SKILLS AND ABILITIES REQUIRED* * Thorough knowledge of timeshare marketing techniques.
* Proven success in booking prospects/owners * Thorough knowledge of Spinnaker Resorts * Excellent Customer Service Skills * Excellent computer skills * Positive demeanor * Ability to work flexible schedule and minimum of 40 hours per week * Several years relevant experience * Dependability – results oriented * Ability to work with minimal supervision Job Type: Full-time Benefits: * Dental insurance * Employee discount * Health insurance * Vision insurance License/Certification: * Driver's License (Preferred) Ability to Commute: * Hilton Head Island, SC (Preferred) Ability to Relocate: * Hilton Head Island, SC: Relocate before starting work (Required) Work Location: In person