Manages the security services and related operations provided to an assigned account including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision, and training.
Distinguishing Characteristics: Performs a variety of management functions for assigned account; may be assigned a rank, as defined by client contract.
Does not perform Security Officer duties except on a limited, relief, or emergency basis.
*ESSENTIAL FUNCTIONS:*
The functions listed describe the business purpose of this job.
Specific duties or tasks may vary and be documented separately.
The employee might not be required to perform all functions listed.
Additional duties may be assigned, and functions may be modified, according to business necessity.
* All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
* Employees are held accountable for successful job performance.
Job performance standards may documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
* In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.
Employees are required to notify superiors upon becoming aware of unsafe working conditions.
* All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and
* procedures.
In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
1.
Serves as a key point of client contact to ensure the delivery of high quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.
2.
Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract; provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders.
3.
Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out disciplinary actions, as necessary.
4.
Assists in development and administration of budget in relation to assigned account.
Must have:
* Associate Degree or higher education
* Law Enforcement and/or Military Experience
Job Type: Full-time
Salary: $22.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Paid training
* Vision insurance
Experience level:
* 3 years
Schedule:
* Monday to Friday
* Weekends as needed
Travel requirement:
* No travel
Ability to commute/relocate:
* Bluffton, SC 29909: Reliably commute or planning to relocate before starting work (Required)
Education:
* Associate (Preferred)
Experience:
* Security: 3 years (Preferred)
* Military: 2 years (Preferred)
* Law Enforcement: 2 years (Preferred)
License/Certification:
* Driver's License - Required
Work Location: In person
Job Type: Full-time
Pay: From $18.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Experience level:
* 1 year
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Night shift
* Weekends as needed
Ability to commute/relocate:
* Hilton Head Island, SC: Reliably commute or planning to relocate before starting work (Required)
Education:
* High school or equivalent (Required)
License/Certification:
* Driver's License (Required)
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
Work Location: In person
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