LODGING FACILITY MANAGER NF04

Duties Responsible for management control and efficient operation of the Temporary Lodging Facilities with more than SO rooms.
Responsible for the front office, housekeeping and maintenance functions.
Conducts surveys and studies to ensure that services and facilities meet the needs, cleanliness and desire of patrons.
Implements new policies or innovative promotions that increase occupancy rate, deliver quality guest service and maintain the required level of profitability.
Develops and implements strategies/procedures to ensure safety and security of occupants.
Coordinates with counterparts in the local hotel/motel industry to arrange space at a reasonable rate for patrons when space is not available at the Lodge.
Plan, organizes work, andmanages internal procedures and resources to ensure maximum productivity and economies.
Prepares internal office financial plans and related records and reports,and exercises authority on approved budget.
Monitors programs on a regular basis and initiatescorrective action to ensure support of operating programs of MCCS.
Manages new property resources and may provide direction on facility renovations and improvements.
Developslong range plans in conjunction with internal operating directives and exercises internal personnelmanagement authorities as delegated by the higher-level supervisor with regard to subordinate supervisors and employees in the office.
Directly or indirectly through subordinate supervisors supervises employees.
Counsels and trains employees, schedules and directs work, appraises work performance.
Approves or disapproves leave, and personnel actions.
Must be alert to substance abuse and take appropriate action.
Effectively supports the Marine Corps Equal EmploymentOpportunity and Sexual Harassment policies, and ensures compliance with fire, safety,and other environmental issues and programs.
Maintains and enforcessecurity of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse.
Provides World Class Customer Service with an emphasison courtesy.
Assists customers and communicates positively in a friendly manner.
Acknowledges customers, smiles and makes eye contact Asks questionsto determine, verify and solve problems.
Checks for satisfaction on the quality of goods and services.
Takes action to solve problems quickly.
Alerts the higher-level supervisor, or proper point of contactfor help when problems arise.
Maintains personal identification information IAW with prescribed regulations and ensures confidentiality and security of information.
Handles sensitive information that is proprietary, privileged, confidential, or otherwise legally exempt from disclosure.
Safeguards sensitive information and preventsunauthorized reading,printing, retaining, copying or dissemination of information, messages, or correspondence in accordance with rules andregulations such as those covered by the Privacy Act, S USC SS2(a), Health Insurance Portability and Accountability Act, Public Law 104-191,and DoD Directive 6025.
18.
Notifies the higher level supervisor and sendersimmediately when personal identification information has been released and advises on how toproperly recover, and/orprotect information.
Performs other related duties as assigned.
Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications Bachelor's Degree in Hospitality Management or a related field appropriate to the work of the position and three years of experience in the Hospitality Industry.
Or a combination of appropriate education and experience in the hospitality field that equates to seven years.
Or 7 years of experience in the hospitality management field.
Ability to supervise employees.
Ability to communicate both orally and in writing.
Knowledge of NAF policies and procedures preferred.
This is a white-collar position where occasional lifting up to 20 lbs may be required.
Additional information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.
This agency provides reasonable accommodations to applicants with disabilities.
If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency.
The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation.
The DON No Fear Act policy link is provided for your review: https://www.
donhr.
navy.
mil/NoFearAct.
asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report.
Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI).
For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002.
Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
Required Documents: *Education/certification certificate(s), if applicable.
*If prior military, DD214 Member Copy This activity is a Drug-free workplace.
The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.
Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees.
Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement.
This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees.
Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Varies - Review "OTHER INFORMATION" If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply All applications must be submitted online via the MCCS Careers website: https://careers.
usmc-mccs.
org Resumes/applications emailed or mailed will not be considered for this vacancy announcement.
To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
Marijuana is a Schedule 1 drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws.
A positive drug test result for marijuana (or any other drug tested for) will result in withdrawal of the tentative job offer and ineligibility to apply for a position within the Department of Defense for 6 months from the date of the drug test.
Applicants may not be employed in the chain of command of their relative.
Agency contact information MARINE CORPS HOSPITALITY SVCS Email hqhr.
vacancies@usmc-mccs.
org Address MARINE CORPS HOSPITALITY SVCS 3044 CATLIN AVENUE QUANTICO, VA 22134-5003 USA Next steps All applicants who submit an application via our Careers page at https://careers.
usmc-mccs.
org will be able to view their application status online.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents Varies - Review "OTHER INFORMATION" If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help This job is open to The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.
Clarification from the agency Open to Public