Overview:
As the leader in the resort housekeeping industry, we experience rapid and consistent growth at resort locations across the U.
S.
Whether you are ready to manage a team of housekeeping professionals, eager to learn how, or experienced in leading leaders, MasterCorp is growing opportunities.
Resort Housekeeping with MasterCorp has its Benefits: Explore your talents and discover the rewards of working with the best: MasterCorp.
We appreciate your contributions to our success, which is why we offer a generous set of benefits designed to make your career more satisfying, and the rest of your life more enjoyable.
Consider all that we provide, and consider a career with MasterCorp.
Attractive compensation
100% vested 401(k) programs with company match
Medical/Dental coverage and prescription drug program
Wellness benefits
Life and disability coverage
Health and dependent-care spending accounts
Performance-based quarterly and annual bonuses
Training at MasterCorp University and online courses
Paid time off
Cell Phone Allowance
Qualifications:
Education and Experience Requirements:
Minimum two years of progressive responsibility as Supervisor/Lead Supervisor within MasterCorp or equivalent housekeeping leadership experience.
A proven track record of driving strong performance.
Other Qualifications:
Customer service savvy
3+ years of successful housekeeping management experience in a hotel and/or resort environment OR equivalent degree in Hospitality Management or related field
Proven team building skills
Proficiency in planning, organizing, scheduling, maintaining budget standards, conducting inventories, and placing purchase orders
Resourceful in recruiting & training of staff
Applied verbal & written communications
Bi-lingual English / Spanish a plus
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exemplify a sense of urgency with housekeeping staff to ensure all units get turned on time.
Direct work of Housekeepers, Housemen and Supervisors.
Assist in training new Housekeepers on 7 Steps Processes.
Coach housekeepers to reach productivity standards.
Conduct weekly report cards for housekeeping staff.
Conduct weekly MSI report of Supervisors.
Inspect clean rooms to ensure that quality standards are met.
Retrieve housekeepers to address any areas that need to be re-cleaned.
At the direction of the EH or AEH, participates in on-boarding or training new hires.
Provide feedback to the EH and AEH regarding under-performing team members.
Conduct inventory counts determine inventory needs and submit purchase requests.
Unload inventory and maintain clean and organized storage areas.
Report unit maintenance issues.
Maintain vehicle maintenance logs.
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