The Exceutive housekeeping manager works under the direction of the hotel manager/or General manager and Director of Operations.
His or her responsibilities include daily duties, supervisory duties, training, checking guestrooms, guest service & satisfaction, & individual effectiveness.
Primary Responsibilities
* Assigns rooms per housekeeper depending on availability, and assigns any extra help for deep cleaning
* Verify washer and dryer equipment functioning properly
* Checks VR rooms to make sure they are vacant, clean and ready
* Checks storage area to see if there are enough housekeeping supplies
* Get updated list of the checkouts from front office; marks each housekeepers sheet with the new checkouts & turns off all utilities in those rooms
* Checks all clean rooms & then immediately updates them in the computer; should constantly check all clean rooms throughout the day
* Coordinates with the front desk to see that all guests have either checked-out of their rooms or paid for another night
* Turns in all lost & found, reports items in the log book & marks items with the room number & date, contacts guest if guest information is available, completes mailing document if guest request items to be mailed
* Makes sure that all storage areas all locked & that all housekeepers sheets & executive housekeeper sheet are turned in to the front desk before leaving
* Assigns work to maintenance employees
* Inspection of the hotel grounds
* Check all maid carts to see if all bottles are correctly labeled & that the cart is neat and clean
* Provide guidance for house personnel, laundry or night laundry to stock all linens on each floor
* Completes performance reviews with Assistant General Manager or General Manager when time is due
* Train new housekeepers
* Serve as the MOD when other members of leadership are not available.
* Maintain working knowledge of Brand Standards for department.
Education/Experience
* High school diploma or GED preferred.
* Minimum of 4 years hotel experience in all aspects of Housekeeping or in a large, multi-use facility required.
* Minimum of 2 years supervisory experience
* Excellent written and verbal communication skills
* Must be flexible with working weekdays, weekends, and holidays
Physical Requirements
* Standing for long periods of time to inspect guest rooms and public areas
* Sitting, walking, and standing during shift
* Light lifting possible for stocking supplies and materials
* Ability to perform duties for supervised employees
Job Type: Full-time
Pay: $17.
00 - $21.
00 per hour
Benefits:
* Employee discount
Shift:
* 10 hour shift
* 8 hour shift
* Day shift
Experience:
* Cleaning: 4 years (Preferred)
* Supervising: 2 years (Preferred)
Work Location: In person
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