Benefits:
401(k)
Opportunity for advancement
Paid time off
Training & development
Best Of Bluffton Winner- Summit Services, one of the fastest growing companies in the LowCountry, is looking for Client Care Specialist to join the team!
Benefits/Perks
Health Insurance with Employer Contribution
Dental/Vision and Several Other Supplemental Insurance Available
401K Retirement Plan with 4% Employer Match
Paid Time Off
Paid Holidays
Other Employee Benefits/Discounts Available
Company Culture and Company Activities
Career Growth Opportunities
Responsibilities and Duties:
· Working hours 8am – 5pm with an hour lunch
· Answering phone calls, assisting customers, adding jobs to the schedules
· Call and schedule customers for their next maintenance visit
· Reach out to customers to collect payments
· Follow up with customers to see how they feel about the service provided
· Address emails that come into the general inbox
· Collaborate with Operations Manager on Work Orders
· Assist with checking in equipment and supplies from vender trucks
· Register new unit/part warranties
· Provide Field Techs with information/documents they need for jobs and assistance with ordering parts
· Work with SSL and Operations Manager on Warranties
· Assist Office Manager with daily office tasks
Qualifications:
Experience in an office environment is preferrable
Highschool Education or Beyond
Ability to Multitask with efficiency
Need to be personable with the willingness to learn and grow
Team player with positive attitude
Must be reliable with outstanding work ethics
Summit Services has been designed to be the leader in the HVAC industry throughout Hilton Head, Bluffton, & beyond.
We have added pools and electrical to the services we provide.
As a team we succeed together recognizing that teams are made up of individuals, therefore, every individual shows up daily and exemplifies company values to create a proud culture of excellence.
We are as strong as a family - serving each other, leaving no person behind, striving to improve the life and work of every team member.
If you are a team player who is comfortable working independently, you love the feeling of a job well done and take pride in completing tasks with efficiency, Summit Services is the place for you- Apply today!
Compensation: $18-$22 per hour *based on experience
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