Dispatcher
OVERVIEW
The primary responsibility of the Dispatcher is to be available and an information specialist for any call that comes through at Coastal Security.
The Dispatcher will take direction from the CSSI management team.
This person will have a strong background in customer service and enjoy building relationships with people in the company, as well as being very organized and a proven multi-tasker.
The Dispatcher is responsible for working their assigned shifts along with the occasional opportunity for overtime (as expressed by the management team).
At Coastal Security, our mission is to provide the best security team to our client and to live up to our motto, “To Preserve and Protect.
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Qualifications:
Must be able to pass a SLED background check or company background check;
Must be able to pass a drug test upon hire (and random drug tests during the course of employment;
Must be effectively communicate both verbally and written;
Must be able to work a flexible schedule which includes weekends and holidays;
Must have a strong work ethic and be able to work both independently and with a team;
Must feel comfortable to make decisions and follows standard procedures that are outlined in site orders for the community;
Must have strong attention to detail;
Must be able to prioritize tasks;
Able to write detailed reports and utilize technology for reporting purposes with company provided phones and software.
Proven experience as dispatcher or relevant position
Tech-savvy with knowledge of relevant methods
Fast typing with experience in data entry
Knowledge of procedures and guideline for emergency situations
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
Sound judgment and critical thinking
Preferred Qualifications:
Prior Military, law enforcement, or security background
Active SLED card or other security certification.
Benefits:
Coastal Security offers a wide array of competitive benefits to its employees.
We have access to the following:
Health Insurance;
Vision Insurance;
Dental Insurance;
Employee 401k plus a company match;
Employee discounts
About Coastal Security:
Coastal Security Services, Inc.
is one of the premier private security firms operating in the Low Country.
We provide different types of armed or unarmed uniformed officers, private investigators, mobile patrols, gate officers, loss prevention specialists or emergency response.
Since 2006 Coastal Security Services, Inc.
has been serving clients all over the South Carolina and Georgia regions, and we do so with a commitment to finding the right people, giving them the best training, and supporting them with strong leadership and opportunities to grow within the company.
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