*Job Title: Guest Services and Administrative Assistant*
*Company:* BESTNEST by Beverly Serral Vacation Rentals
*Location:* Hilton Head Island, South Carolina
*About Us:*
BESTNEST by Beverly Serral Vacation Rentals is a premier, branded concept vacation located on world renowned Hilton Head Island, South Carolina.
We pride ourselves on providing exceptional hospitality and personalized service to our guests, ensuring their accommodations and guest experience are both top notch.
With a portfolio of luxury properties and a commitment to excellence, we are seeking a dedicated individual to join our team as a Guest Services and Administrative Assistant.
*Position Overview:*
As a Guest Services and Administrative Assistant, you will play a pivotal role in ensuring the smooth operation of our vacation rental business.
You will be responsible for providing exceptional customer service to our guests, assisting with a variety of guest, owner, vendor, and property related tasks, and supporting various aspects of daily operations.
This role offers the opportunity to work in a dynamic and fast-paced environment, interacting with guests from all over the world while contributing to the success of our company.
*Key Responsibilities:*
* Greet guests warmly and assist with check-in/check-out procedures
* Respond promptly and courteously to guest inquiries, requests, and concerns via phone, email, and in-person
* Assist the Guest Services Manger and Managing Director with reservations and communication
* Assist with property inspections and maintenance and repair follow up
* Prepare guest welcome packets and ensure accommodations directives are communicated
* Act as the voice and face of BESTNEST over the phone, via email, and in person
* Collaborate with the team to provide exceptional guest experiences—every day is different!
*Qualifications:*
* Previous experience in customer service, hospitality, or administrative support preferred
* Excellent communication and interpersonal skills
* Strong organizational abilities and attention to detail
* Ability to multitask and prioritize tasks effectively in a fast-paced environment
* Proficiency in Microsoft Office Suite and very good to excellent computer skills
* Knowledge of Hilton Head Island and surrounding areas is a must
*Benefits:*
* Competitive compensation package
* Opportunities for growth and advancement within the company
* Friendly and supportive work environment
* Excellent health, dental, and vision insurance plan
If you are passionate about providing exceptional guest experiences, possess strong organizational skills, and thrive in a collaborative team environment, we invite you to apply for the Guest Services and Administrative Assistant position at BESTNEST by Beverly Serral Vacation Rentals.
Join us in delivering unforgettable experiences to guests visiting beautiful Hilton Head Island, South Carolina!
*How to Apply:*
To apply, please send your resume and a brief cover letter outlining your relevant experience and why you are interested in joining our team.
We thank all applicants for their interest in BESTNEST by Beverly Serral Vacation Rentals.
Only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $20.
00 - $22.
00 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Ability to Relocate:
* Hilton Head Island, SC 29928: Relocate before starting work (Required)
Work Location: In person
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