Do you have excellent *Customer Service Rep* skills and *Dispatch *experience? If so, then we have the job for you!
CWS is a leading provider of waste management services throughout South Carolina, Georgia, and Tennessee.
We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness.
The *Customer Service Rep *will communicate back and forth with Drivers to assist with problem resolution while on route for residential, commercial and roll-off lines of business.
The *Customer Service Rep* will handle incoming service orders, directs drivers, and resolves service issues.
In addition to setting up setting up new accounts from Service Agreements and maintaining proper flow of paperwork from sales to operations; file and maintain customer contracts and records in neat orderly fashion.
*Customer Service Rep MINIMUM REQUIREMENTS:*
*Education: *High School Diploma, GED and/or equivalent work experience
*Years of Experience: *One year of *Customer Service Rep and Dispatch* experience
*Preferred: *6-12 months experience with company procedures, products and service, and experience working in a team environment
*KNOWLEDGE, SKILLS, AND ABILITIES:*
* Excellent customer service skills
* Basic customer service skills required for inputting and retrieving data
* Strong written and verbal communication skills
* Ability to handle multiple tasks
* Ability to work effectively with others in a team environment
* Problem solving and conflict resolution
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
Education:
* High school or equivalent (Preferred)
Experience:
* Customer service: 1 year (Preferred)
* Dispatching: 1 year (Preferred)
Work Location: In person
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