Whether a member arrives tired from their travels or excited for a little rest and relaxation, you know what to do to make them feel at home.
They will appreciate your warm welcome and your efficiency in getting them checked into their room.
When members and their guests know you genuinely care about the quality of their stay, it shows you are committed to excellence.
*What is expected:*
* Organize, confirm and process member check-ins / check-outs and make any changes
* Make accurate reservations for accomodations
* Secure payment, verifying and adjusting billing as needed
* Provide members with room and Yacht Club information, directions, amenities and local interests
* Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
* Complete cashier and closing reports, counting the bank at the end of each shift securely
* Accept and record concierge requests
* Communicate any emergency, lost item or theft to proper security staff
* Follow standard operating procedures and keep contingency lists in case of emergency and communicate any necessary messages
*What you will experience:*
We’ll support you in and out of the workplace by offering:
* Enthusiastic coworkers
* Supportive leadership
* An enjoyable and happy work environment
* Opportunities to develop your skills and grow
* Discounts on Yacht Club rooms, gift shop items, food and beverage
*What we’re looking for*
* Positive and optimistic demeanor
* Team player
* Detail oriented
* Flexibility with work schedule
This role requires compliance with quality assurance expectations and standards.
You may be required to stand, sit, or walk for an extended period of time.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Managers.
*Come join us:*
Our highest priority is making you feel as welcome as our members.
We want you to feel comfortable being yourself and to know you’re important to us.
You’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Job Type: Full-time
Health Insurance offered after 90 days of employment
Job Type: Full-time
Pay: $18.
00 per hour
Expected hours: 40 per week
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Evening shift
* Monday to Friday
* Weekends as needed
Education:
* High school or equivalent (Preferred)
Experience:
* Hotel Experience: 1 year (Preferred)
* Front Desk: 1 year (Preferred)
Work Location: In person
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